{"id":39796,"date":"2025-12-19T12:07:02","date_gmt":"2025-12-19T11:07:02","guid":{"rendered":"https:\/\/kinit.sk\/?p=39796"},"modified":"2025-12-19T12:07:06","modified_gmt":"2025-12-19T11:07:06","slug":"when-research-apis-close-the-door-when-you-finally-get-it-it-is-not-what-you-have-asked-for","status":"publish","type":"post","link":"https:\/\/kinit.sk\/sk\/when-research-apis-close-the-door-when-you-finally-get-it-it-is-not-what-you-have-asked-for\/","title":{"rendered":"When Research APIs Close the Door: When you finally get it, it is not what you have asked for"},"content":{"rendered":"<div id=\"\" class=\"element core-paragraph\">\n<p><strong>In the <a href=\"https:\/\/kinit.sk\/sk\/when-research-apis-close-the-door\/\">previous blog<\/a>, we described a timeline of how we applied for <a href=\"https:\/\/developers.tiktok.com\/products\/research-api\/\">TikTok research data access (API)<\/a> and kept communicating with TikTok for 1.5 years, and had not received it yet. In this follow-up blog, we would like to provide more how this never-ending story continued and developed until nowadays.<\/strong><\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>This whole story demonstrates how we, academic researchers, are dependent on platforms\u2019 willingness (or rather a complete lack of willingness) to share their data in order to help them to make the online environment more safe. <strong>This story also clearly shows why independent research is so important<\/strong>, and why it makes sense to focus on approaches, such as <strong>external independent algorithmic audit<\/strong>, which we research within the AI-Auditology project.<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>Just to remind, we applied for the first time for access to <a href=\"https:\/\/developers.tiktok.com\/products\/research-api\/\">TikTok\u2019s research API<\/a> to study on <strong>December 19, 2023<\/strong>. A long period of time full of sending reminders, appeals and erroneous decisions happened. On <strong>July 2, 2025<\/strong>, after our second application was rejected, we pointed out again the mismatch between TikTok\u2019s justification for application rejection and their own official eligibility criteria.<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>On July 17, 2025 (surprisingly promptly, especially considering the slowness of previous communication), the <strong>TikTok team replied and acknowledged their mistake<\/strong> with incorrectly assessing our eligibility:<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>\u201cWe followed up with our third party reviewer and they have confirmed that while your organisation is not within the standard nonprofit legal types that they consider for verification, upon further review and investigation of the governing documents you provided, they were able to validate your eligibility.<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>We are therefore moving forward with approving your application now.<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>Apologies again for the lengthy due diligence process and we wish you the best with your research.\u201d<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>At the same time, we received an automatic email saying that: \u201cYou can access all data through the Virtual Compute Environment (VCE).\u201c<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p><a href=\"https:\/\/developers.tiktok.com\/doc\/vce-getting-started\"><strong>VCE<\/strong><\/a><strong> was not, unfortunately, the type of data access we asked for.<\/strong> In comparison with <a href=\"https:\/\/developers.tiktok.com\/doc\/research-api-get-started\">Research API<\/a>, which we asked for explicitly in the application, it provides only very limited access options.<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>But still, after such a long period of waiting and arguing, it was at least something. We immediately tested the access but unfortunately <strong>the provided credentials did not work at all.<\/strong> So we decided to wait a day or so, maybe it takes some time before they start working. However, during the next few days, the whole VCE environment was unavailable completely (returning HTTP error 499 or 502). When it started to work again, we were still receiving an error: &#8222;Invalid username or password&#8220;.<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>On August 22, 2025, we approached TikTok support again and in few days the response arrived:<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>\u201c I have checked our records, and you are currently approved for access to the Research API rather than the VCE. The VCE is a separate tool that includes additional security measures. To access the Research API, you do not need to go through our secure Jupyter environment, rather you can use the application of your choice.\u201c<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>Amazing, right? So we received the access we were indeed asked for. The next day, we tested the Research API, successfully obtained an access token but <strong>any next requests ended with an error<\/strong>: \u201cThe user did not authorize the scope required for completing this request.\u201d.&nbsp;<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>According to the <a href=\"https:\/\/developers.tiktok.com\/doc\/research-api-faq?enter_method=left_navigation\">FAQ<\/a>, this error related to this issue: \u201cThis indicates that you have not yet submitted your research application for our review and have not passed the necessary approval evaluations.\u201d<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p><strong>You cannot imagine how desperate we were to read such an error.<\/strong> We immediately sent an email to TikTok support on August 26, 2025. No response at all. One more reminder after two weeks on September 10, 2025. No response. After two additional weeks, on September 24, 2025, I desperately asked for ANY response.<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>Finally, the response arrived on September 30, 2025, saying:&nbsp;<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>\u201cIt appears that you should only be authorised for access to our VCE (virtual compute environment) and not the Research API, which is why you may have encountered the error message regarding not having the scope required. Since you are applying from an institution that is a non-profit organisation rather than a university, this is currently the only access that we are able to provide.\u201d<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>It is very unclear for us why we were told by the same TikTok team that we actually received VCE, when it did not work, it should be actually the Research API access instead of VCE and when it did not work neither, it is finally VCE instead of the Research API again. It is also unclear why it took an additional month to resolve the issue with non-working credentials. It&nbsp;<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>While the last reply mentioned that the VCE is given to non-profit organizations and we acknowledge that this limitation is now mentioned in the application form, it was NOT there when we submitted our application the second time (in January 2025).<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>Also it is weird that their eligibility criteria clearly states that academic institutions are eligible for Research API, however, in their communication <strong>they consider universities as only eligible type of academic organizations <\/strong>(following this argument, our first application was declined and even appeal did not work that time). Practically, <strong>this narrow interpretation of academic organizations leaves out all independent non-profit research institutions<\/strong>, including our one, completely preventing them from obtaining access to the Research API.<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>In total, <strong>it took 21 months<\/strong>, from December 19, 2023 until September 30, 2025, to get the first working data access from TikTok. It was a long journey and we are quite sure that many researchers are not having sufficient time and resources to undergo it. Not speaking about the fact that <strong>when you finally get data access, it is not what you have asked for\u2026<\/strong><\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-image\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1500\" height=\"523\" data-src=\"https:\/\/kinit.sk\/wp-content\/uploads\/2025\/12\/image-1500x523.png\" alt=\"\" class=\"wp-image-39791 lazyload\" data-srcset=\"https:\/\/kinit.sk\/wp-content\/uploads\/2025\/12\/image-1500x523.png 1500w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/12\/image-800x279.png 800w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/12\/image-768x268.png 768w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/12\/image-1536x536.png 1536w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/12\/image.png 1600w\" data-sizes=\"(max-width: 1500px) 100vw, 1500px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1500px; --smush-placeholder-aspect-ratio: 1500\/523;\" \/><\/figure>\n<\/div>\n\n<div id=\"\" class=\"element core-paragraph\">\n<p>While I have sent one more email to the TikTok team, kindly asking for an explanation why they confirmed us to have the Research API access and denied it shortly afterwards, I do not believe this will start working soon. Instead, as of 29 October 2025, the <a href=\"https:\/\/digital-strategy.ec.europa.eu\/en\/library\/delegated-act-data-access-under-digital-services-act-dsa\"><strong>Delegated act on data access<\/strong><\/a><strong> under the Digital Services Act (DSA) entered into force<\/strong> and opened new data access possibilities for so-called vetted researchers. We now give our hopes to this EU legislation that can significantly strengthen the position of researchers in the uneven fight with social media platforms.<\/p>\n<\/div>\n\n<div id=\"\" class=\"element core-columns\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\"><div id=\"\" class=\"element core-column\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div id=\"\" class=\"element core-image\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"291\" data-src=\"https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/EN_Funded-by-the-EU-NextGenEU_POS-1024x291.png\" alt=\"\" class=\"wp-image-35242 lazyload\" data-srcset=\"https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/EN_Funded-by-the-EU-NextGenEU_POS-1024x291.png 1024w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/EN_Funded-by-the-EU-NextGenEU_POS-300x85.png 300w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/EN_Funded-by-the-EU-NextGenEU_POS-768x219.png 768w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/EN_Funded-by-the-EU-NextGenEU_POS-1536x437.png 1536w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/EN_Funded-by-the-EU-NextGenEU_POS-2048x583.png 2048w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/291;\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n<div id=\"\" class=\"element core-column\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div id=\"\" class=\"element core-image\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"485\" data-src=\"https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/POO_logo_angl-1-1024x485.png\" alt=\"\" class=\"wp-image-35246 lazyload\" data-srcset=\"https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/POO_logo_angl-1-1024x485.png 1024w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/POO_logo_angl-1-300x142.png 300w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/POO_logo_angl-1-768x364.png 768w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/POO_logo_angl-1-1536x728.png 1536w, https:\/\/kinit.sk\/wp-content\/uploads\/2025\/02\/POO_logo_angl-1.png 1701w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/485;\" \/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>In the previous blog, we described a timeline of how we applied for TikTok research data access (API) and kept communicating with TikTok for 1.5 years, and had not received&#8230;<\/p>\n","protected":false},"author":38,"featured_media":39803,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[83,88,520],"tags":[525,528],"class_list":["post-39796","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-sk","category-pop-science-sk","category-2025-sk","tag-audit-2-sk","tag-ai-auditology-sk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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